William Cook

11 Ridgeway Road
Scarborough, ME 04074
(207) 883-4489 or (207) 329-1564 Cell
wcook@maine.rr.com

Objective

To extend a successful career in Information Technology leadership and continue to apply over 23 years of diverse development and project management experience.

Experience / Responsibilities

6/2006 - Present IBM

Senior Project Manager

  • Global Business Services
  • Application Innovation Services
  • Financial Services Sector

 

7/2001 - 5/2006 AscendantOne, Inc. / ISO Nashua, NH

Engagement Manager

  • Managed implementation of enterprise class internet based insurance quoting and policy management software
  • Technical lead on XML based messages in an WebSphere MQ environment
  • Primary technology implementation architect in cross-platform, N-Tier client server utilizing software engineering best practices and disciplines (Configuration Management, Release Management, Data ETL)
  • Implemented professional services organization and processes
  • Selected, negotiated, and managed installation and integration of customer service environment in knowledge base
  • Designed and installed sales support environment
  • Designed and delivered specific audience-based customer, partner, and employee training

 

12/1999 - 4/2001 Kana, Inc. Natick, MA

Principal Consultant / Project Manager

  • Managed implementation of enterprise class internet customer service software installation and tuning
  • Primary technology implementation architect in customer system integration
  • Managed and performed customized web page development
  • Actively performed project management, business development, and proposal preparation
  • Director of systems integration practice development
  • Director of corporate training

 

7/1998 - 12/1999 Computer Technology Associates Bethesda, MD

Managing Consultant
  • Managed enterprise class government and private sector projects
  • Managed E-commerce project proposal and architecture development
  • Managed application migration services
  • Actively performed project management, business development, and proposal preparation
  • Instituted professional services methodologies and practice development

 

2/1997 - 7/1998 IBM Global Services New York, NY

Principal / Project Executive

  • Developed migration and testing methodologies in Center of Excellence
  • Managed software migration services
  • Managed large-scale projects (100 FTEs)
  • Produced $14M revenue in six months
  • Enterprise class infrastructure acquisition and configuration (3 terabyte data center)
  • Senior expert on large-scale systems testing and migration methodologies
  • Lead development and testing tool evaluator
  • Conducted many public speaking engagements
  • Developed, delivered and managed; systems analysis, design, testing, configuration management, operations, personnel, financial reporting, and client interactions.

 

6/1995 - 2/1997 Sybase Professional Services Atlanta, GA

Architect / DBA / OOP Developer

  • Strategic program manager and thought leadership- Priority 2000 - Year 2000 Services and Technologies
  • Developed multimedia Set Top Box applications for broadband trial
  • DBA specializing in performance tuning and VLDB
  • Senior project management consultant / system architect
  • Delivered public speaking engagements
  • Proprietary and alpha-stage software development and management
  • Customer / vendor relationship management
  • Unix systems administration

 

2/1986 - 6/1995 UnumProvident Corporation Portland, ME

Senior Programmer / Analyst

  • C Language front-end graphical user interface developer (Warp, OS/2 PM)
  • Microfocus COBOL product expert and system development expert
  • Client / server insurance enrollment and confirmation expert - cafeteria style benefits (Visual Basic)
  • Mainframe / PC integration expert (Various Technologies)
  • Business and systems application Re-Engineering
  • Network management experience
  • Application development environment expert (Development Center)
  • Application migration expert (MF to PC) IBM OS/390/ MVS, COBOL, JCL, DB2, VSAM, etc.

 

7/1983 - 2/1986 Aetna Life Insurance Hartford, CT

Programmer / Analyst

  • Production management systems development
  • Pioneering work on PC development platforms (Microfocus COBOL, Basic)
  • VM/ CMS / CICS / IMS / COBOL/ JCL Application Development
  • Application migration expert (MF to PC)
  • IBM OS/390/ MVS, COBOL, JCL, DB2, VSAM, etc.

Education

University of Hartford

  • 1980 to 1983
  • Bachelor of Arts, Criminal Justice, Concentration on Computer Science

Notable

National Public Radio

Mr. Cook was interviewed by Robert Seigel, host of "All Things Considered" for a story on enterprise-class project management. A replay of this broadcast is available at:
http://www.npr.org/ramfiles/980805.atc.07.ram